All AHIA communications with its members is by Email only, including communications about its events and functions, general community information and notices of General Meetings and Elections etc. It is therefore essential to have a valid Email Account to fully participate in AHIA activities.
There could be a number of reasons if you have not getting emails.
Your membership is not currently valid.
Annual Members membership is for one year i.e. from July 1 to June 30 of the following year and needs renewal every year.AHIA has however waived the renewal fees for the year beginning 1 July 2020 due to Coronavirus.
Up to date list ofcurrent members is available at the Seniors Meeting.
Alternatively the Secretary or the Treasurer may be contacted at email@example.com or firstname.lastname@example.org.
AHIA does not have your correct email address.
The email address may never have been provided or may have changed since it was provided.
email@example.com is used as a dummy address if no address is available.
Please verify the email address on AHIA records by contacting the Secretary or the Treasurer.
Your email provider has classified emails from the AHIA Email service provider as ‘junk’ or ‘spam’.
Check your ‘junk’ or ‘spam’ folder.
If AHIA emails are in these folders make appropriate changes to accept these emails in future.
The email address is correct but you are not receiving any emails.
If your email address is correct request the Secretary or the Treasurer to test email address by sending test email through Member Jungle and by their personal email service.
Your email service provider is not accepting any emails.
This can happen if:
- Your email service provider does not consider AHIA email service provider to be safe
- If you are using your or your children’s work email address and the work email is changed
- Your inbox is full e.g. you were overseas and the emails were not attended to.
AHIA will forward to you any message received from our service provider regarding this. You should take up non-receipt of emails with your email service provider.
Support Request with Member Jungle
Request the Secretary or the Treasurer to escalate the issue with Member Jungle if above steps hsve not resolved the issue.
Note: All communications with you may be recorded on your membership record for futur reference.